Privacy Policy

Welcome to our services. We take your privacy very seriously, and this Privacy Policy aims to explain to you how we collect, use, store, share, and protect your personal information.

Information Collection

We may collect the following types of personal information:

  • Basic identification information: such as name, email address, phone number, etc.
  • Account information: such as username, password, account settings, etc.
  • Usage data: such as IP address, browser type, access time, page browsing history, etc.
  • Device information: such as device model, operating system version, unique device identifier, etc.

Use of information

We may use the information we collect for the following purposes:

  1. provide, maintain, and improve our Services;
  2. To respond to your requests, questions, or feedback;
  3. Sending important notices, such as policy changes;
  4. conducting data analysis to improve user experience;
  5. Prevent fraud and ensure cybersecurity.

Information sharing

We do not sell your personal information, but we may share it in the following circumstances:

  • with your explicit consent;
  • According to the requirements of laws and regulations;
  • To protect our legitimate rights and interests or those of others;
  • Sharing necessary information with service providers to provide services.

Data security

We take reasonable security measures to protect your personal information, including:

  • Use encryption to transmit sensitive information;
  • Regularly review our information collection, storage, and processing practices;
  • Limit employees' access to personal information.

Despite these measures, please note that no method of internet transmission or electronic storage is 100% secure.

Cookies and tracking technologies

We use cookies and similar tracking technologies to track your activity on our Services and to save certain information.

You can refuse cookies through your browser settings, but this may affect the use of certain service features.

Your rights

Under applicable law, you may have the following rights:

  • access, correct, or delete your personal information;
  • restrict or object to the processing of your personal information;
  • the right to data portability;
  • Right to withdraw consent.

Children's privacy

Our services are not directed to children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under the age of 13, we will take immediate steps to delete it.

International data transfers

Your information may be transferred to and processed on computers outside of your country, which may have different data protection laws than those in your jurisdiction.

Policy changes

We may update this Privacy Policy from time to time. The updated policy will be effective immediately upon posting. We encourage you to check this page regularly for the latest policies.

Contact us

If you have any questions about this Privacy Policy, please contact us at:

Email: cs@ninpay.com

Address: 新界葵涌葵樂街2-28號裕林工業中心A座3楼A1-13室
                     RM A1-13, BLK A 3/F, YEE LIM INDUSTRIAL CENTRE, 2-28 KWAI LOK STREET, KWAI CHUNG NT HONG KONG